Frank Lai, MD

Urology and Urologic Surgery
Frank Lai image
4.6 out of 5, 
El Camino Health Medical Network
Accepting new patients

El Camino Health Urology - Pollard

825 Pollard Rd, Ste 100
Los Gatos, CA 95032

Frank Lai, MD, FACS, is a urologist who serves as co-medical director of Urology Care at El Camino Health. He specializes in minimally invasive laparoscopic, robotic and endoscopic procedures for a variety of urologic conditions, including complex stone disease, enlarged prostate (BPH) and kidney/bladder/prostate cancers. He has a special interest in the medical management and prevention of stone disease.


When working with patients, Dr. Lai takes time to learn about who they are, what's important to them and how their condition has impacted their life. He educates them about their condition and treatment options and partners with them to make decisions about their care.


A highly trained physician, Dr. Lai studied biophysics at Johns Hopkins University and obtained his medical degree from Northwestern University Medical School. He completed his urology residency at Stanford University and a fellowship in minimally invasive surgery at Cedars Sinai Medical Center.


Dr. Lai joined the El Camino Health team in 2003 and previously served as the chief of surgery. He appreciates the collaborative multidisciplinary environment of El Camino Health and the access it provides to cutting-edge technology.


Outside of work, Dr. Lai enjoys playing tennis and spending time with his family. He was born in Taiwan and raised in Chicago, and he is still an avid Cubs, Bears and Bulls fan.

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Provider Information

Verified Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
4.6 out of 5
683 ratings,
25 reviews
2/16/2025
Dr.Lai was very approachable and very good
1/19/2025
Dr. Lai is great!
1/12/2025
Dr. Lai is GREAT ,!
12/30/2024
Brief and good
12/15/2024
No problems
12/14/2024
Dr Lai is exceptional. He changed my life for the better
12/12/2024
I would recommend this doctor and staff!
12/7/2024
Dr Lai always provides clear answers to all of my questions. Despite having a very busy practice, I never feel rushed when discussing my health issues with him.
11/26/2024
Good
11/19/2024
I am very happy with my doctor Dr. Lai
10/1/2024
I can't speak highly enough of Dr Lai's excellent care for me. What an amazing surgeon. Thank you
9/29/2024
He was recommended by my regular doctor, and very grateful that he did!
9/5/2024
Dr. Lai communicates in a very conversational manner. He allows time for questions and genuinely wants to make sure I understood everything in his explanations and answers to my questions. I feel very at ease when seeing him.
9/4/2024
The doctor is clearly very knowledgeable but he is also very humble and easy to work with. Glad that I made an appointment to be seen by him.
9/1/2024
Exceptional physician-thoughtful and irganized
9/1/2024
Great
8/25/2024
Outstanding service and skills
8/24/2024
Dr. Frank Lai is a good listener and provides good advise and made a change of the prescription based on my feedback.
8/5/2024
Excellent professional service in all respects. Would definitely refer Dr. Lai whenever possible.
7/15/2024
Excellent physician.
7/6/2024
Friendly and professional
7/5/2024
Excellent care
6/16/2024
Dr. Lai is very caring
5/14/2024
The best experience with a Doctor any patient would want. The Dr was pleasant , knowledgeable, clear explanation of the MRI and CT scan and offered very precisely the best treatment solution going forward
5/14/2024
Absolutely satisfied. Excellent professional, courteous service. Would highly recommend Dr. Lai.

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Map & Directions

El Camino Health Urology - Pollard

825 Pollard Rd, Ste 100 Los Gatos, CA 95032