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Frank Lai, MD Urology and Urologic Surgery in Los Gatos, CA

Frank Lai, MD | Urology and Urologic Surgery
4.6 out of 5 | 
Accepting new patients
El Camino Health Medical Network

El Camino Health Urology - Pollard

825 Pollard Rd, Ste 100
Los Gatos, CA 95032

Frank Lai, MD, FACS, is a urologist who serves as co-medical director of Urology Care at El Camino Health. He specializes in minimally invasive laparoscopic, robotic and endoscopic procedures for a variety of urologic conditions, including complex stone disease, enlarged prostate (BPH) and kidney/bladder/prostate cancers. He has a special interest in the medical management and prevention of stone disease.


When working with patients, Dr. Lai takes time to learn about who they are, what's important to them and how their condition has impacted their life. He educates them about their condition and treatment options and partners with them to make decisions about their care.


A highly trained physician, Dr. Lai studied biophysics at Johns Hopkins University and obtained his medical degree from Northwestern University Medical School. He completed his urology residency at Stanford University and a fellowship in minimally invasive surgery at Cedars Sinai Medical Center.


Dr. Lai joined the El Camino Health team in 2003 and previously served as the chief of surgery. He appreciates the collaborative multidisciplinary environment of El Camino Health and the access it provides to cutting-edge technology.


Outside of work, Dr. Lai enjoys playing tennis and spending time with his family. He was born in Taiwan and raised in Chicago, and he is still an avid Cubs, Bears and Bulls fan.

Provider Information

Verified Reviews

Rating Breakdown

Reviews are measured on a scale of 1 to 5, with 5 being the best score.

Question Breakdown

4.7
Likelihood of recommending this provider
4.6
Provider discussed treatment options
4.7
Provider explained things clearly
4.7
Provider showed concern
4.7
Provider included you in decisions
4.5
Time CP spent with patient

Patient Reviews

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.
4.6 out of 5
590 ratings,
57 reviews
5/12/2026
Felt very comfortable and taken care of at all levels of check In through seeing the doctor. Waiting time was a small negative.
5/12/2026
Dr. Lai was very reassuring in his professional evaluation of my health issues.
5/9/2026
Very good visit with the doctor
5/9/2026
Was a very good visit.Answered all my questions that I asked.
5/9/2026
Routine follow up, no needed deep contentDiscussion

Insurance Coverage

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Map & Directions

El Camino Health Urology - Pollard
825 Pollard Rd, Ste 100 Los Gatos, CA 95032
Monday - Tuesday

1:30 pm - 5:00 pm

Wednesday

9:00 am - 12:30 pm

Thursday - Sunday

Closed

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